Consultants

CONSULTANTS

Anthony Chan Khoon Lip

Anthony is an instructional designer and educational technologist. He is the principal consultant for competency based learning and instructional system design. Over a 27 years career with the Ministry of defence, Anthony has proven track record as strategic planner and project lead in many sensitive areas. He has been involved in inter-ministry projects to safeguard national security as well as participated in the strategic planning and defence policy development governing our national airspace, water supply and the use of training areas overseas. In 1996 & 97, Anthony directed the real-time broadcast for the rescue of Singaporeans from Cambodia, and again the Silkair MI 185 accident in Indonesia.

In terms of leveraging technology for training and education, Anthony spearheaded the strategic development and implementation of instructional design in the Singapore Armed Forces (SAF), followed by detail curriculum design and development in collaboration with the National Institute of Education He also researched and developed an e-learning design model for the SAF. Anthony has been invited to share his e-learning experience at the National University of Singapore e-learning seminar, Nanyang Technological University faculty training and a public forum on e-learning organized by the E-learning Competency Centre. In 2000, Anthony implemented Case Method teaching and Problem Based Learning in collaboration with Harvard Kennedy School of Government and the National University of Singapore.

Following his retirement from the SAF, Anthony set up Sigma Solutions HRD Consultants Pte Ltd in 2004. He wrote the Advanced Certificate in Training & Assessment (ACTA) and trained-the-trainers for the program. Over the past six years, he has trained over 2000 people across 25 different industries including Community and Social Services (CSS), Finance, Food & Beverage (F&B), InfoComm Technologies (ICT), Landscape, Precision Engineering, Security, Service Excellence, Aerospace, Human Resource, Leadership and People Management and many others. Besides ACTA training, Anthony has lead teams to develop competency standards for WDA and Curriculum Development Advisory for Ministry of Manpower. In addition, he has designed and developed curriculum for WDA, Singapore Quality Centre and Singapore Prison Services.

Anthony holds a Masters in Instructional Design and Technology from the Nanyang Technological University and a Masters in Strategic Studies from the Australian National University over his basic degree in civil engineering. He has also completed the Leadership Program conducted by the National University of Singapore as well as the Advanced Certificate in Training and Assessment (ACTA). He is currently pursuing his Professional Diploma for Teachers and Trainers from Cambridge University.

Regina Chia Mui Huang

Regina made her career debut at Enterprise Promotion Corporation in 1990 as part of Economic Development Board's effort to assist small and medium sized companies to regionalise. In 1994, she moved on to join Singapore Technologies Industrial Corporation in their maiden investment venture into China under the umbrella of Wuxi-Singapore Industrial Park. She was part of the sales team responsible for marketing industrial space in Wuxi to Germany, England, France and Italy as the primary markets. In 1997, Regina was appointed Director of Sales and Marketing for Metrol China Holdings Pte Ltd to lead the disposition of commercial and retail space in Shanghai and Guangzhou. Three years later, she was headhunted by ExxonMobil Singapore Pte Ltd to be part of the Global Real Estate and Facilities team. In this capacity, she managed asset portfolios in Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, New Zealand, Australia, India and Korea. Since 2005, Regina has held the position of Singapore Facilities Manager as well as International Advisor, Facilities Management for ExxonMobil Singapore until her retirement in 2008. Regina has 18 years of proven track record in operational and managerial roles in the acquisition, disposition and maintenance of both office space and plant sites in and around the Asia-Pacific region. She had held positions as the Singapore Facilities Manager as well as the Advisor for International Regions.

Regina is a certified Commercial Investment Member (USA). She also holds a LLB (Hons) from London as well as a Diploma in Marketing from Singapore. She had completed ExxonMobil Level I Leadership Program conducted by INSEAD and Level II Leadership Program conducted by Thunderbird as well as the Advanced Certificate in Training and Assessment (ACTA). She was also trained in Change Management for the ExxonMobil Merger in 2000.

ASSOCIATES

Low Peng Chye, Francis

Peng Chye has more than 28 years of corporate experience, working in regional positions of Group Vice President, Managing Director, and General Manager with several Multi-National Companies, including GEC (Singapore), Videojet International Inc., and American Standard Plc. He has also worked in Shenzhen for two years with a local SME as Chief Representative and General Manager. Whilst in the above positions Peng Chye was a board member and Chairman of American Standard Vietnam and Videojet Shanghai JV respectively. His portfolio included conducting market research in India, Myanmar and Vietnam, actively being involved in re-engineering efforts at American Standards Plc and setting up subsidiary companies, regional offices and manufacturing facilities in Vietnam, China and Singapore for American Standard Plc, Videojet Systems Inc and Harvest Multimedia Pte Ltd.

Over this period, Peng Chye has mentored, coached and trained many senior management staff and doubled up as regional training coach for American Standard in the area of process re-engineering, working in teams, problem solving and effective communication. Peng Chye holds a Masters degree in Strategic Marketing from Hull University, United Kingdom, a Professional Diploma for Teachers and Trainers from Cambridge University, a Diploma in Sale and Marketing from the Marketing Institute of Singapore and an Advanced Diploma in Demand Flow Technology from the Worldwide Flow College, Boston, USA. A certified ACTA trainer, Peng Chye is engage in training and instructional design with Sigma-Solutions.

Ahangama A Piyaratne

Having served more than 30 years in Singapore Airlines in various senior positions –– both in corporate and line functions --- Ahangama A P retired in December 2008. While in service, he was engaged primarily in communications-related areas notably Public Affairs/Public Relations, Internal Communications, Issues Management and Crisis Communications. On the latter, he was involved in both the Silk Air crash in Palembang, (Indonesia) in 1997 and the SQ 6 incident in Taipei in 2000. Besides conducting training while serving in the Cabin Crew Division, he was also involved in other Human Resource functions including crew sourcing and strategic planning.

Prior to joining SIA, Ahangama A P served from 1971 – 1977 in the News Division of Singapore’s Broadcasting Department, the predecessor to today’s MediaCorp, during which time he undertook a brief stint at the influential British Broadcasting Corporation (BBC).

A firm believer in continuous learning, he has mentored and coached many senior SIA management staff and crew during his tenure. While still with SIA, he pursued and was awarded an M.A (Comms Mgmt) in 1998 from the University of South Australia, supplementing his B. Soc Sc (Hons) degree which he obtained from the then University of Singapore in 1971. In 2010, he was awarded a Cambridge International Diploma for Teachers and Trainers (CIDTT) from Cambridge University.

He is currently a Principal Trainer with Sigma Solutions HRD Consultants and a fully certified ACTA Trainer.

Lily Jee

Lily Jee is a human capital strategist and practitioner whose learning journey spans over 20 memorable years chiefly in the hotel management and services industry, encompassing a broad spectrum of managerial responsibilities in marketing & sales, food & beverage, human resources, training and development, where she honed her skills in training and mentoring. She has worked at international hotel chains; Shangri-la (in Beijing & Shanghai), Hilton International, Mandarin Oriental, Goodwood Group, Millennium & Copthorne Singapore, and most recently, at Resorts World Sentosa. She was also at one time the Marketing Consultant for Motorola University where she was part of the team that helped to pilot Motorola's CREST (Critical Enabling Skills Training) programme. Lily was instrumental in bringing American Hotel and Lodging Association (AHLA) programmes into Beijing, just about the time when Beijing was preparing its bid to host the Olympic Games.

Lily is effectively bilingual in English and Mandarin and she has the versatility to pitch her training at all levels, senior management, supervisory and the rank-and-file. She inspires confidence and many have benefited, in delectable doses, from her insights and prescriptions. Her wealth of experience and expertise have been validated with her professional certifications as an ACTA Trainer, Assessor and Developer (WSQ Framework) awarded by WDA and Sigma Solutions, and as a Service Class Assessor under Spring Singapore. Lily is a graduate of Washington State University, where she completed an MBA and BA (Honours) in Hotel & Restaurant Administration

Varghese Harry

With over 18 years of extensive insurance, financial planning, marketing and management experience in the Financial Advisory Service Industry, Harry has provided training and coaching to life insurance and financial service practitioners. As a VP, Training & Competency, with CIMB Securities, he was responsible for the development and implementation of CIMB Securities Training and Competency framework and the Training Roadmap for the Financial Adviser Representative and Financial Service Managers. He also doubled up as the product specialist for insurance products. During his tenure as the Head, Special Project, LUTC Program Singapore Committee at Insurance and Financial Practitioners Association of Singapore (IFPAS), he has put together and edited the LUTC localized publication for the industry and has compiled and generated the LUTC Courses Handbook as well as the LUTC Ethics Course Handbook. Double-up as LUTC Moderator and LUTC Trainer, Harry has conducted the complete series of LUTC program as well as the LUTC Moderator Training Course.

Harry is a firm believer in continuous blended learning and has coached and trained many financial service practitioners and managers in the industry besides managing his own team of dynamic Financial Advisers. Currently, a Principal Trainer with Sigma Solutions HRD Consultants, he is a fully certified ACTA Trainer in facilitating, eLearning & On-the-Job Training. He also holds both Diplomas in Life Insurance and Sales & Marketing, and is a Fellow of the Life Underwriter Training Council (LUTC).

Sim Chak Seng

Sim Chak Seng is trained and certified as a solution-focused coach. A veteran airline pilot and flight instructor, Chak Seng has also held leadership positions at SPH and SHELL, spanning over 20 years of leadership and training experience. He has worked with hundreds of managers across multiple industries in Singapore and in the USA.

Chak Seng obtained his AppSc degree in APT & Aviation Management from Texas State College, USA and MSc Communications Management from UniSA, Australia. He is certified in a wide range of professional psychometric profiling tools, emotional intelligence assessments and coaching certifications.